California Privacy Notice (CCPA)

1. Scope of This Notice

This notice applies to California residents ("consumers") and describes how GBNGC Solutions LLC collects, uses, and shares personal information as defined by the California Consumer Privacy Act (CCPA). This notice supplements our general Privacy Policy and provides additional information specific to California residents.

2. Personal Information We Collect

We collect the following categories of personal information:

Identifiers

• Name, email address, phone number, IP address
• Company name and job title
• Device identifiers and browser information

Personal Information Categories

• Contact information and communication preferences
• Professional and employment information
• Service usage and interaction data

Internet Activity

• Website usage and browsing history
• Pages visited and time spent on our site
• Referring website information

3. How We Use Personal Information

We use your personal information for the following business purposes:

• Providing and improving our software and technology services
• Responding to your inquiries and requests
• Sending you relevant information about our services
• Analyzing website usage and improving user experience
• Complying with legal obligations and protecting our rights
• Preventing fraud and ensuring security

4. Personal Information We Share

We may share your personal information with the following categories of third parties:

• Service Providers: Companies that help us provide our services (e.g., AWS SES for email communications)
• Analytics Providers: Companies that help us understand website usage
• Legal Authorities: When required by law or to protect our rights
• Business Partners: With your consent for specific purposes

5. Your CCPA Rights

As a California resident, you have the following rights regarding your personal information:

Right to Know

You have the right to request information about:

• The categories of personal information we collect
• The sources of personal information we collect
• The business purposes for collecting personal information
• The categories of third parties with whom we share personal information
• The specific pieces of personal information we have about you

Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions such as:

• Completing transactions or providing requested services
• Detecting and preventing security incidents
• Complying with legal obligations
• Exercising free speech or ensuring another's right to free speech

Right to Opt-Out

You have the right to opt-out of the sale of your personal information. GBNGC Solutions LLC does not sell personal information as defined by the CCPA.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising your CCPA rights. We will not:

• Deny you goods or services
• Charge you different prices or rates
• Provide you with a different level or quality of services
• Suggest that you may receive a different price or level of service

6. How to Exercise Your Rights

To exercise your CCPA rights, you may:

• Email us: bng.group@gbngc.com
• Call us: +1 (551) 268-9952
• Write to us: 1700 Quintard Avenue, 5th Floor, Ridgeview Plaza

7. Verification Process

To protect your privacy and security, we will verify your identity before processing your request. We may ask you to provide:

• Your name and email address
• Additional information to verify your identity
• For deletion requests, confirmation that you want to delete your information

8. Response Timeline

We will respond to your request within 45 days of receipt. If we need additional time, we may extend the response period by an additional 45 days and will notify you of the extension.

9. Authorized Agents

You may designate an authorized agent to make requests on your behalf. The authorized agent must provide:

• Written permission from you to act on your behalf
• Verification of their own identity
• Verification of your identity

10. Contact Information

If you have questions about this California Privacy Notice or want to exercise your CCPA rights, please contact us at:

GBNGC Solutions LLC
Email: bng.group@gbngc.com
Phone: +1 (551) 268-9952
Address: 1700 Quintard Avenue, 5th Floor, Ridgeview Plaza

11. Updates to This Notice

We may update this California Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated notice on our website.

Last Updated: December 2024